We have been using Michael Smolens and Bay Computing for all our personal and business computing needs for over 5 years, which I guess speaks for itself! Always courteous and competent service combined with a personal connection that we know and trust!
I am a business owner with a small office and needed to update my back office network. I contracted and hired Michael Smolens of Bay Computing and Consulting Services, LLC. Mike was professional and has a great deal of knowledge about computers and networks. He made sure that my office is secure and the computers he installed have been reliable and high performing. He is extremely responsive to any issues that have occurred and he will work to resolve issues remotely if possible (if not he will respond immediately). I would highly recommend his services for your computer needs whether large or small. He recently helped a family member of mine with their home computer issue and they are very happy with the results of his service.
Mike is a positive force to a person like me who is a Food Science Scientist who met Mike as a result of my sister who was a New York Public librarian. The goal was to be able to use and understand computers. I have been involved with computers for more than thirty years and my sister also who was involved in the use of computers for the library. Mike took the time to correct many simple errors, so as to be able to open the door to the world of knowledge. Simple for Mike to do, and marvelous for me and my sister. My sister Lucy has passed and the world of computers moves on and we have had the help of man called Mike.
I have been a customer of Bay Computing for many years. In my opinion Bay Computing is one of the best computer consulting services in the tri- state area.
Michael Smolens is the third & final software person that I have used to solve problems with my computers and printers over the last few years. I continue to use Mike’s services & his recommendations because he is never too busy to take on new problems. He has been very professional & courteous in his working relations. I wish that I had known Mike a few years ago. It would have saved me a lot of money & aggravation. I would advise anyone to utilize his excellent services.
Running my own home design/sign business, I can never afford to have my computers down so that I can give my customers the best service. Mike has always been there right away when I’ve had systems down or struck with inoperable viruses. Mike has done complete computer re-formats of my design and administrative systems within a day or two to get me back on-line and producing. He’s also recommended and installed back-up and storage systems for all my files that have gotten me out of a few jams. I would, and have, highly recommend Mike and Bay Computing for anything computer/ IT related. I’ve never been disappointed! Thanks Mike
I have been a very happy customer of Bay Computing and Consulting Services, LLC for many years. The owner, Michael Smolens, is very knowledgeable about every aspect of computers. In my experience there has been no problem that he could not solve. Over the years, he has handled many different issues for me ranging from hardware issues on desktops & laptops to software problems, viruses, & networking issues. One of the nice things about Bay Computing is that the company is very good at solving problems for people who are not “computer savvy”. I have referred him to a lot of older friends who have computer issues. If you treat your computer as an appliance & just want a machine that will take care of your email & web surfing needs, Bay Computing will keep your computer running & can advise you on protecting your computer form all kinds of threats. On the other hand, if you have an office dependent on your network, Bay Computing will also take good care of your problems.
I just wanted to let you know how completely satisfied we are with Bay Computing and Consulting Services! Working in the medical field, it is imperative that I can trust the people we hire. The best part about a small business like yours is that I know who I am calling and who I am talking to. Having a personal relationship like that is something you can never find in a big business, where we would end up being just another account. No matter what our issue has been, you have always been available, helpful, and reliable. I have confidence in knowing that when I call you with a problem, you will get back to me the same day and if you are unable to diagnose and help me fix the problem on the phone, you make yourself available to come to the office to fix it. I feel you have gone above and beyond what we have asked of you in many situations. Being an office manager, it is my job to stay on top of everything and by signing up for the Server Monitor Service; it has lifted a weight off my shoulders. Often with computer and network problems, you find out too late that something has failed. Having this service is like having a guardian angel for our server! Knowing that you are monitoring our server, making sure our back-ups are being saved, that our hardware has all the most recent updates, and that all applications are error free, is essential. The best part is that we get a report on all of it. You help take the stress out of computers and network problems! Thanks again for everything you do. We look forward to a long successful relationship. As my bosses and I have said on multiple occasions: “Hiring Mike is the best decision we ever made!”