Field Services
Bringing experts to your doorstep
Recruiting, training, and keeping IT service technicians on the payroll are expensive and time-consuming endeavors. Maintaining an in-house IT position at your organization can also be inefficient, especially in industries that have inconsistent needs for IT. One day you could be overloading your IT service professional’s workload while on another you could be paying them to wait around for a tech issue.
Experience the benefits of field Services from BayCCS
With BayCCS, we bring the most qualified IT service technicians in the field directly to your doorstep, right when you need them. Whether you need a single technician or a team of experts, we’ve got you covered.
Onsite Installation
The larger and more complex your digital infrastructure is, the more difficult the installation can become. Don’t waste your time tangled up in wires - we have the know-how and experience to set up whatever you need quickly and efficiently. We will assess your site and determine the best location and technique for your particular installation. After everything is set up, we test all equipment on-site to make sure you’re up and running.
Regular Visits
Some organizations really need someone onsite for their IT but not often enough to justify an in-house employee. Our field services offer the option for regular visits for those who may only need IT support a few days a month. We visit your site with all of the necessary equipment and experience to handle your tech and leave only after everything is taken care of. With this scaled service, you get access to an à la carte IT employee that is always there when you need them. We can even send the same technician over each time so our service gets more efficient with each visit and your staff can feel comfortable with a familiar face.
Troubleshooting & Part Replacement
Some troubleshooting tasks are better-taken care of on-site. If we can’t solve your issues remotely or if you’d simply prefer to see a technician in person, we come to you to identify and solve problems. Whether it be software or hardware issues, we’ve got you covered. If the hardware is the problem, we carry out both troubleshooting and repair as well as part replacement.
Experts in the Field
The world of technology is constantly in a state of fast-paced evolution. We understand this and pride ourselves on remaining ahead of the curve. Not only are we experts in the field but also stay up to date with the latest tech trends, best practices, and new equipment. If you are looking for help with cutting edge equipment or software, our technicians will know exactly what to do.
BayCCS is always a phone call away. Call our technical support team and we will present you with the best options to remedy your issue. We also provide a detailed scope of work for your request so you understand exactly what we need to do before we arrive at your location.
Contact
BayCCS
Whether your business has one computer or a hundred or requires short or long-term services, contact us today and we can help.
